Norteam Shipping Services, Inc.
Data Privacy Notice
For NSSI Seafarers and Applicants · In compliance with Republic Act No. 10173
What We Collect
Your personal information is collected through written records, digital records, and photographs. This includes:
During Application
- •Personal data from physical or digital application forms
- •Resume, employment history, and professional/training certificates
- •Information obtained through applicant interviews or declared references
- •Online job application submissions via the NSSI website
Upon Initial Employment
- •Travel Documents and Flag State Documents
- •Training Certificates and Certificates of Competency/Proficiency
- •PhilHealth, Pag-IBIG, and SSS-related documents and IDs
- •Birth Certificate (applicant and dependents), Marriage Contract
- •Bank account details for allotment purposes
- •Vaccine Card and Pre-Employment Medical Examination (PEME) Result
During Ongoing Employment
- •Data for processing benefits, loans, and performance evaluations
- •Updated licenses and training certificates
- •Information related to disciplinary cases
- •Photos and videos for documentation or office events
- •CCTV footage from cameras located in the NSSI office
How We Use Your Data
We use your personal data to pursue our legitimate interests as an employer and crewing agency, comply with laws and regulations, and for research, historical, and statistical purposes, including:
- •Identifying applicants and processing applications
- •Assessing and verifying candidates for a position
- •Establishing and maintaining an accurate crew information system
- •Background checking
- •Processing compensation, benefits, and standard employment functions
- •HR functions such as performance management and disciplinary issues
- •Communication of relevant news and announcements
- •Personnel training and seminars
- •Compiling statistics, surveys, and research for internal purposes
- •Communicating with your next of kin in case of an emergency
How We Share, Disclose, or Transfer
We may share your personal data with the following parties to pursue our legitimate interests as your crewing agent:
- •Government agencies (POEA, SSS, PhilHealth, Pag-IBIG, BIR, MARINA) for reporting and accreditation
- •Insurance companies, banks, AMOSUP, PEME Clinics, and health service providers
- •Flag State Offices, Embassies, Airlines, and shipping agents for embarkation/disembarkation
- •NSSI's Principals outside the Philippines for facilitation of onboard employment
- •Court orders and other legal obligations
- •Promotional use (photos/videos) for social media, website, and marketing materials — with your consent
NSSI will never share, disclose, or transfer your data for matters unrelated to your employment or our legitimate interests as your crewing agency — unless required by law.
How We Protect Your Data
NSSI exercises due diligence in limiting access to your personal information. We apply the following safeguards:
- •Physical security: CCTV monitoring and office locks
- •Digital security: password-protected databases, encryption, anti-virus software, and firewalls
- •UV scanner for document validation; MARINA-issued certificates verified through MARINA's online database
- •Access to data restricted to authorized NSSI personnel only
- •All staff trained on data privacy policies and implementation
How We Store & Retain Your Data
Your personal data is stored in paper and electronic formats, as well as shared databases between departments and our Principals. Data is retained only for as long as needed:
| Category | Retention Period |
|---|---|
| Job Applicants | Up to 1 year for pooling; securely deleted after |
| Signed joining & travel documents | Copies kept up to 1 year after leaving NSSI |
| Training credentials & certificates | Retained for a maximum of 3 years |
| Allotment account details | Securely deleted upon departure from NSSI |
| Crew service history | Securely archived (for official sea service records) |
| Social contribution records | Archived for government reportorial compliance |
Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the following rights:
Right to Be Informed
Know what data we collect and why
Right to Access
Request a copy of your personal data we hold
Right to Correct
Update inaccurate or incomplete information
Right to Object
Object to the processing of your data
Right to Erasure
Request deletion or blocking of your data
Right to Portability
Receive a copy of your data in electronic format
Right to Damages
Seek compensation for any privacy violations
Right to Remedy
File a complaint with the National Privacy Commission
Data Protection Officer
For questions, concerns, or requests regarding your personal data, please contact our Data Protection Officer:
Mr. Tito T. Cefre Jr.
Data Protection Officer — Norteam Shipping Services, Inc.
Direct Line
02-8899-9445 Loc. 104Email Address
qmr.training@norteam.com.phThis Data Privacy Notice may be updated from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.
Last updated: June 2025